Hospitality rEVOLUTION - AUGUST 21

Latest news, trends and updates from around the globe related to the hospitality industry, tourism and facts.

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Hotel F&B is Following Two Cs Post-Pandemic: Careful and CreativeIn the wake of the coronavirus, and the issues it created—including a labor shortage—hoteliers are working to get their arms around food and beverage service.

The power of reviews in the short-term rental sectorQuantity and quality of reviews matter for alternative accommodations, and new data shows those factors vary based on the size of properties being managed.

Evolving Technologies that is Transforming Hospitality Businesses spent more than a year adapting operational models, supporting remote workers, and adopting new technology to deal with the pandemic. Investments were made to accelerate business digitalization.

What's the risk of indoor dining if you're fully vaccinated? Here's what one expert says With Covid-19 infections at their highest levels since January and hospitalizations at a level not seen since the winter surge, the US Centers for Disease Control and Prevention is recommending indoor masking even for vaccinated people.

Hotel Guests Want More Out of Loyalty ProgramsHotels Struggle To Do More With Less for Guests Who Want More For Less

11 Mental Tricks to Stop Overthinking EverythingStop worrying and start growing.

Chart: What Does it Cost to Run Big Business?Running a Fortune 500 company is a costly endeavor. In this chart, we compare the operating costs of America's biggest names.

Hostelworld hoping for demand to return as revenues slumpThe budget accommodation online travel agency captured revenue of just €2.9 million between January and June this year, down from €12 million in the same period in 2020.

The tale of two hotels in COVID times – InsightsYes, times are tough, and cash flow is a problem at many properties, but success requires a balance of short and long term priorities.

5 Things To Know for Aug. 26Today's Headlines: China's Zero-Tolerance COVID-19 Approach Could Backfire; Vaccine Passports Help Air Travel in Europe; Hotel Guests Expect More With Loyalty Programs; No US Markets Reached Higher Hotel Occupancy Than Comparable 2019 Week; French Startup Aims To Create 'Hotel on Wheels' Experience

Don't Ignore Your Employees' Misery—TAKE ControlMany workers are unhappy with their companies' return-to-work policies. Rather than risk losing productive people, managers should confront employee dissatisfaction head on, says Hise O. Gibson.

AirAsia bolsters super app drive with ride-hail service launchOther cities in Malaysia after Kuala Lumpur will be introduced throughout the remainder of 2021, with Thailand and Indonesia slated for the next phase.

Hotel Company Executives Perplexed by Labor ChallengesStaffing Shortage Has Forced Hotel Industry To Reevaluate Amid Rising Demand

I was a Michelin-star pastry chef for 12 years. Losing my job made me realize I don't ever want it back.After working in restaurants for years and earning Michelin stars, I was laid off during the pandemic. Here's why I've left the industry for good.

Reopening? How to make your project successful – InsightsRenovating and revitalizing the image of your hotel must be a creative process that will increase profits in the long run.

Tripadvisor and Airbnb join Google as local search powerhousesGoogle is the web service of choice for the vast majority of consumers looking for information on local businesses and activities - but a new survey indicates other brands are definitely in the mix.

A Few Thoughts on Your Hotel’s Distribution & Channel Strategy | IDeaSWhen engaging with online travel agencies (OTAs) in these volatile times, hoteliers must properly understand the value and costs associated

www.ttrweekly.com/site/2021/08/the-hong-kong-singapore-bubble-bursts/

What is Slow Tourism? The next big hospitality trendWhat is Slow Tourism? And how has movement because one of the biggest hospitality trends of 2021 and beyond? Read on to find out.

Whats your favorite Fish Sauce brand - Thailand No. 1 Tiparos you agree?

As consumers gear up for open banking are we now ready for open traveler?Open traveler models could spur action in other markets, by encouraging traveles to look at other third party providers offering products such as financial services and payment options.

Is the restaurant franchise model dead or just napping? – InsightsJust as hospitality brands have diversified in the past two decades to carve out a myriad of new niches in the lifestyle or boutique segments, so too have more selective and more nimble restaurant franchises come to the forefront.

OPINION: Why restaurants are so f**ked | ThaigerCovid 19 is about to kill restaurants by the thousands. This pandemic is the ultimate pressure test and restaurants are failing hard.

Getting travel back to workProcess automation and digital tools can empower employees, protect and even future proof operations.

What is SOP – Standard Operating Procedure? – InsightsA standard operating procedure manual provides an employee with all of the information needed and steps required to properly perform a job or task. It is a must to ensure all hotel and service industry employees are properly trained.

Asia-Pacific Hotel Pulse: Marriott Sees Demand Recovery in ChinaCapella Looks To Grow Brands in Region; Lockdowns Hurt Sydney Occupancy; and More

From burnout to money problems - why startups failThe sad reality is that travel startups, even without a global pandemic to contend with, experience vast challenges to get them competing alongside existing and profitable companies.

Want people to eat less meat? Fake burgers probably won't cut it."Alt protein" companies think they can curb America's carnivorous appetite. But some experts are doubtful.

This lab-fermented no-cocoa ‘chocolate’ solves the industry’s climate and child-labor problemsQOA makes cocoa-free chocolate using “precision fermentation” of other ingredients.

Are We Approaching the Death of the Hotel Lobby?With more hotels being forced to make hotel check-in contactless, the hotel lobby is due for some big changes

Revenue Management of Restaurant DeliveryOff-premise dining (including delivery) had been growing in popularity pre-Covid and the pandemic has sped up its adoption. While delivery is great for consumers, it's not always so great for restaurant operators. I've been thinking a lot about restaurant delivery the past few years (hey, even before Covid!) and have of course been thinking about how we can apply revenue management (RM) principles to it so that restaurants can increase their profitability. Jonathan Beard and I wrote a paper

Airbnb shows faith in brand by boosting marketing investmentThe travel accommodation business has upped its marketing spend by 175% in the second quarter of 2021, helping to drive a 300% revenue boost.

www.cvent.com/uk/blog/hospitality/hotel-customer-loyalty

In remembrance of the 1969 Woodstock Music Festival - Culture Revolution

Airlines' COVID payment challenges as a catalyst for innovationThe pandemic has put excess stress on systems which, in many cases, were already outdated, highlighting the need for innovation and automation in payments processes.

One reason for the tech industry’s Great Resignation: lack of diversityA survey from educational publisher Wiley finds failure to fix equity and inclusion issues can make tech workers unhappy and even drive them out the door.

Growing search volume, longer search windows point to return of traveler optimismAccording to Expedia Group’s Q2 2021 Travel Recovery Trend Report, monthly global search volumes grew more than 70% quarter-over-quarter.

1 simple change that helped a 5-star resort double their mobile CVRWith traffic from mobile increasing during the pandemic, this Maldives hotel implemented new technology to provide a high-converting mobile experience.

How a simple OOO message can improve your hybrid work arrangementAn out of office message is really just about establishing a clear boundary.

Ecommerce, ethics, empty shops: 5 interesting stats to start your weekWe arm you with all the numbers you need to tackle the week ahead.

The Hospitality Digital Toolbox for a New NormalBy Max Starkov Article originally published in the Boston Hospitality Review, Digital Marketing Edition, August 2021 This year, travel consumers will spend more time on digital media – 6:41 hours/day – than all other media (TV, Radio, Newspapers, Magazines) combined – 5:30 hours/day (eMarketer). Wit

Accessible travel OTA Wheel the World raises $2MFounded in 2018, Wheel the World’s site offers accommodations, things to do and trips in more than 50 destinations worldwide.

The Post-COVID Hospitality Industry: “Crisis Creates Opportunities” – Food TankThe COVID-19 challenged the hospitality industry. But businesses developed resilient and sustainable foodservice models that are likely here to stay.

Olympic Medal Count: How Did Each Country Fare at Tokyo 2020?After 17 days and 339 events, Tokyo 2020 has come to an end. Here we visualize the final Olympic medal count for participating countries.

Ehrenberg-Bass: 95% of B2B buyers are not in the market for your productsNew research shows B2B marketers are missing opportunities by focusing on sales that will never happen, instead of targeting long-term goals.

Stretched global supply chains and shortagesYou likely remember the great toilet paper wars of 2020, when supermarket shelves were stripped of everyday essentials in anticipation of lockdowns. As the pandemic continues to disrupt shipping, demand, and supply, new shortages are emerging across the supply chain--and they include computer chips, school supplies, and coffee.

Brainstorm sessions are great. But what comes next is what really mattersWhat happens after a productive brainstorming session depends on how you organize, develop, and prioritize all those ideas. This innovation strategist has a 7-point action plan.

Mental health stigma persistsExperience matters.

Expedia Group Q2 revenue tops $2B driven by U.S. hotel and vacation rental bookingsExpedia Group CEO Peter Kern expressed concern about growing uncertainty due to newer COVID variants.

Social Media us in Thailand measured on 5. August 2021

Russia's online travel primed as investment arrivesThe country's travel industry had been experiencing strong growth in the years running up to 2020 and online travel sales were steadily growing.

Bumble Brew: feminist dating app opens cafe in New YorkThis summer, dating app Bumble is unveiling Bumble Brew, a "safe space" cafe for real-life meet-ups in the city of New York

Best Workplaces for Innovators 2021 | Fast CompanyAnd when talent and innovation intersect with mission, they can help change the world.

Booking.com launches Flash Deals for hotelsThe discounts will take place every two weeks and on fixed days, lasting for just 36 hours. Over that time period, customers will get up to 30% off a selected room and rate.

Vietnamese tech conglomerate, OTA operator raises $250MVNLife operates VNTravel, a Vietnam-based online travel agency with more than five million customers.

3 Ways to Increase Hotel Revenue by Improving Room ServiceIn this article, we discuss the pros and cons of hotel room service, the new trends and how to optimize this important revenue generator

10 Marketing Lessons From 10 billion Trips @ Uber @davidjennings Prompted by a few people asking for my parting thoughts, here are a few things I learned after nearly 5.5 years at Uber.

From Supply Shortages to Employee Burnout, Hotel Operators Cope with Ongoing Challenges Pressure To Deliver for Ownership Groups Weighs on Management Companies

Five areas of growth for digital marketing in ASEANASEAN companies must make decisive moves in five areas of modern digital marketing to capture potential growth opportunities.

A key mistake leaders are making is causing the Great Resignation. Here are 3 ways to fix itThe CEO of Workhuman argues that the old model of work-for-pay, which focuses on trying to extract the best out of employees coupled with an abundant investment in technology, is backfiring on the workforce.

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